ACH - Bank Account Validation

All online ACH payments require the associated bank account to be validated prior to being processed on Exact's PayFac platform. This is a NACHA rule (the organization that administers the ACH network) and is referenced here. Exact Payments partners with an ACH NACHA certified service called Dwolla to enforce NACHA guidelines. 

Exact has two methods of validating bank accounts used for ACH payments:

• Plaid

• Micro-deposits
  
  

To whom does this apply?

• Partners

• Merchants

• Customers
  
  

How often is an account validated?

• Partners and Merchants

  • Bank accounts are validated at the time of onboarding

  • When a bank change is submitted

  • If an account is dormant for more than six months.
    
    

• Customers

  • When the Payment Method is added. If the payment is recurring, the account only needs to be validated once. 

  • Should an ACH transaction fail due to the account being closed, blocked, or insufficient funds, the original bank may need to be revalidated. 

  • Bank changes will require validation following the same procedure.